If you’re wondering if you need Reed, you do. He was patient, kind and professional. He answered questions intelligently and with so much compassion. Not once did me or my team feel like we were working with someone who did not want to assist us but he took what we had and made it great. Reed thought of everything and answered our questions in such a way that we left our sessions excited about what was to come and equipped to train others. Working with him has made me better. So if you take nothing else, know this, Reed is who you need.